Practice management and medical software built for multi-site clinics and allied health practitioners.
MasterCare’s allied health practice software solutions include fully featured software that provides maximum flexibility in practice management, and true confidence when delivering medical care or meeting Australian level compliance. Backed by the latest health technologies, enjoy MasterCare’s allied health solutions via SaaS, with appointment scheduling, secure messaging, online bookings and more.
Manage client appointments, streamline client notes and easily accept referrals with MasterCare.
Efficient client management
Capture and manage client details quickly and securely. Access records on desktop, tablet, or mobile, and store clinical notes, contact details, and documentation in one place. Inbound referrals or data entered via online forms are automatically populated into the system, reducing manual data entry.
Smarter appointment scheduling with the option for online bookings
MasterCare gives allied health providers the ability to manage staff rosters and appointment bookings with advanced waitlist management. Plus, add SMS reminders to reduce no-shows. With the Digital Front Door add on, clients can book appointments online via your branded website, fill in digital forms and pay securely via the online payment portal ahead of their appointment, reducing the administration requirements for your practice management staff.
Stay secure with compliant software accessible on the cloud
Protect your data with ISO27001-accredited cloud infrastructure hosted in Australia. Access your system from anywhere with confidence, knowing your client, clinical, and operational information is stored securely and meets national compliance standards.
MasterCare’s solution for Allied Health providers
End-to-end client management and data reporting
- Automate workflows and streamline assessments, reducing paperwork and improving productivity
- Enhance communication and treatment adherence with client portals, reminders, and personalised care plans
- Easily manage multi-disciplinary teams and permissions, ensuring the right staff have access to the right client information at the right time
A dashboard reporting tool for your clinical and operational data
- View your clinical and operational data in one place
- Create your own customisable dashboards or use our pre-made views
- Enjoy daily updates with nightly data refreshing
A Client Engagement Portal for virtual health delivery
- Improve client engagement with your own branded portal
- Reduce manual tasks with digital forms and online appointment bookings
- Enable virtual health care delivery with support for telehealth consultations
Why MasterCare?
Australian Owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted Partners
Our solutions are compliant for Australian healthcare providers, with datacentres located in Australia, operated by Microsoft Azure, and built to exceed Tier 3 standards and recommendations.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
Supporting Australian healthcare providers for over 25 years
Practice management software
Client management for allied health practices, create, store and save medical and clinical notes on the client file.
e-Referrals
Electronic referrals and secure document sending is built in – making it easy to receive referral and send client progress notes.
Advanced appointment scheduling
Manage staff rosters, schedule appointments and manage waitlists. Add online bookings via the Digital Front Door to reduce administrative tasks and enhance client experience.
Upload directly to My Health Record
Our solution is one of the few systems listed on the My Health Record conformance register, allowing allied health providers to securely upload event summaries, eReferrals, and specialist letters.
Outcome measures & episodes of care
Track client progress across encounters and generate meaningful outcome data.
Medicare and DVA claiming
Billing and receipting built in with Medicare bulk-billing, patient claims, DVA claiming and and end-to-end billing and receipting.
Accreditations and partnerships
Global Health and its full product suite including MasterCare are proudly Microsoft Partners.
Global Health and its full product suite including MasterCare is proudly ISO 27001:2022 Accredited.
FAQs
MasterCare’s solutions are fully compliant with Australian healthcare regulations, including the Privacy Act, and are hosted on secure cloud infrastructure with an ISO27001 accreditation and HL7 Fast Healthcare Interoperability Resources (FHIR) compliance.
Our secure messaging feature ensures end-to-end encryption of clinical documents and referrals whilst in transit to other systems. Regular security audits and data backups further ensure that your practice’s data remains protected from potential threats.
MasterCare integrates with Medicare for bulk-billing and claiming and also supports DVA claiming, making it easier for allied health providers to manage payments and claims.
MasterCare+ integrates with My Health Record, enabling clinicians to upload data in real-time to client records.
MasterCare is designed to integrate with existing systems, including electronic health records (EHR) and other clinical tools. Our flexible integration capabilities ensure smooth data sharing between systems, reducing the need for manual data entry and enhancing the efficiency of client care.
MasterCare offers tailored solutions with flexible features to suit the specific needs of your allied health service. Our add-on feature digital front door enables customisable smart forms, telehealth, online appointment scheduling, digital forms to streamline workflows for allied health services. Additionally, our Lifecard add-on feature facilitates clients to monitor their personal health records at any time, from any device.
Yes, MasterCare streamlines client management across multi-disciplinary teams with secure messaging features. Our system is interoperable with other healthcare systems and offers scalable solutions to grow with your practice while ensuring data security.
MasterCare is designed to be user-friendly, with an intuitive interface and simple navigation, ensuring that all staff members, regardless of their technical expertise, can quickly adapt. Ongoing support is available to ensure that your team is confident and proficient in using the system.
MasterCare supports a wide range of programs and services including AIMS S11 and S11A, AOD, AOD ACT, AOD NMDS, CH, CHSP, HACC, HMDS, NDIS, NOCC, PIP QI, PMHC, TRIAGE, VADC, VAED, VINAH, WAPHA and WA AOD. Programs are being added all the time, please talk to our sales team to confirm which ones are supported.
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Enjoy full featured practice management software with MasterCare
Request a discovery call today for a complimentary walkthrough of our solution and chat with one of our product experts.