An Electronic Medical Record for supporting an integrated community health service
The Australian solution for community and mental health providers looking to connect their care delivery, client management and Government reporting in one integrated solution.
Trusted by leading Australian community health providers
Manage your clients, deliver your services, grow your funding.
Improve clinical decision making across multi-disciplinary service teams
Deliver coordinated care with team-based access to client records at the point of care. Enabling your clinicians to access best-in-class tools for conducting assessments, recording clinical services and outcome measures, and drafting care plans from a single record.
Increase staff productivity and reduce overhead costs by going digital
Remove the cost of paper based processes and work smarter with efficient client workflows, electronic referrals and automated administrative tasks that ensure you can maximise staff productivity and increase your funding eligibility come reporting season.
Streamline your data collection processes and report to more funding programs
Streamline your data collection processes by collecting consistent clinical and operational data at every point of the client management journey. Allowing you to report your services to over 20 different State and Government funded programs including HACC, NDIS, CHSP and more.
All in one fully featured solution
Grow your funding with support for reporting to over 20 different State and Federally funded minimum data sets programs.
EMR supports data capture and extraction for NDIS, HACC, CH, PMHC, CHSP, NOCC, VINAH, FMHiCHP, all Australian AOD services and more.
Streamline your referral management processes with electronic faxes, referrals, clinical notes, letters and more.
EMR supports electronic referrals and faxes, team inboxes, branded letters, notes and forms, care provider lookups and more.
Assess your clients directly from the patient record with our range of mental health assessment tools
EMR supports a range of assessment tools including initial presentation, visual genograms, background, mental state, drug and alcohol use, suicide risk, risk of violence, harm to self, harm to others and more.
Diagnose your clients and deliver your treatments with support from our range of clinical tools
EMR supports a range of clinical tools including letters, forms, templates, medications and e-prescribing, allergies and alerts, care and management plans, outcome measures, ICD10AM and ICPC2+ problems and diagnosis, orders, e-results and more.
Streamline your operations and reduce no shows with our range of practice management tools
Enjoy rostering, group appointments, multi-provider scheduling, resource bookings, appointment rounds, waiting room management, two-way SMS, email reminders and more.
Deliver your services, take payments and support billing and claiming for a range of programs
Support billing and claiming for Medicare, NDIS, DVA, Work Cover, TAC, HiCAPS, ECLIPSE IMC and more. As well as features for private billing, payments, service items, debtor management and more.
Build your EMR, your way
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
With over 20 years of experience in supporting Australian health providers
Supported state health services
Community health organisations
Clinicians and system users
State and federal funding programs
Billing and claiming types
View your clients, deliver your services and grow your funding with MasterCare
Request a demo today to access a complimentary walkthrough of our solution and chat with one of our dedicated product experts.