
The smarter way to run your hospital’s administration
Coordinate your hospital operations, revenue management and Government reporting from one integrated solution that reduces admin, eliminates manual processes and gives your team real-time visibility across every workflow.
Trusted by leading Australian private hospitals










MasterCare’s Patient Administration System (PAS) is an integrated hospital management platform that coordinates patient admissions, bed management, billing, coding and statutory reporting in a single solution. Whether you are setting up a new hospital or modernising an existing one, MasterCare gives your team a unified workspace to manage every aspect of hospital administration, from the front desk to the finance team.
Maximise staff productivity with smarter patient workflows
MasterCare gives your team a single workspace to manage admission forms, appointments, bed and resource allocation, patient records and discharge summaries. Smarter digital workflows reduce manual admin, cut costs and free your staff to focus on patient care.
Centralise your billing and track your revenue management
MasterCare centralises your billing, tracks your revenue streams and manages your financial reporting from one system. Customisable dashboards give you a clear view of financial performance and help you identify opportunities to improve your return on investment.
Collect consistent data to easily meet your statutory reporting requirements
asterCare captures consistent operational data at every point of the patient workflow, making statutory reporting straightforward and accurate. Report to a range of Government funded programs including AROC, PHDB, ISAAC and more, without manual data re-entry.
Stay secure with Tier 3 storage for your clinical and operational data
MasterCare stores all your patient and operational data in a Tier 3 data centre hosted in Australia, backed by Microsoft. Global Health Limited is ISO 27001 certified. Your team gets the security and compliance confidence to focus on delivering care.
All in one fully featured solution
MasterCare’s Hospital Operations module gives ward managers real-time visibility of bed status, patient movement and expected discharges, replacing manual spreadsheets with a live digital dashboard.
MasterCare supports data capture and extraction for a comprehensive range of Australian statutory reporting programs, including AROC, HCP, PICQ, VAED, ISAAC, PHISCO, QHAPDC, HA22, PHDB, SNAP and cancer and breast registries.
MasterCare automates billing validation, casemix conversion and private health fund claiming within the same workspace as clinical workflows, reducing the gap between care delivery and revenue capture.
Track revenue, performance and other financials with custom reports
Track your revenue streams, monitor your financial performance and view your overall return on investment with custom reports built into the system.
Integrate with 3rd party clinical and financial tools to support a connected hospital management experience
We’re happy to collaborate with vendors to enhance your workflow. To integrate a third-party solution, please ask the vendor to complete our Integration Partner agreement on the contact us page of our website.
Build your PAS, your way
Why MasterCare?
Australian Owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted Partners
We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
FAQs
What is a Patient Administration System (PAS)?
A Patient Administration System (PAS) is software that manages the administrative and operational functions of a hospital, including patient admissions, bed management, billing, coding and statutory reporting.
Is MasterCare PAS suitable for new hospitals?
Yes. MasterCare helps new hospitals from the ground up, with implementation support and cloud hosting included.
What statutory reporting programs does MasterCare PAS support?
MasterCare supports reporting to AROC, HCP, PICQ, VAED, ISAAC, PHISCO, QHAPDC, HA22, PHDB, SNAP and cancer and breast registries, among others.
Streamline the patient journey from admission to discharge with MasterCare
Request a demo today to access a complimentary walkthrough of our solution and chat with one of our dedicated product experts.











