Trusted by Australian alcohol and other drug (AOD) service providers
Where client management, care delivery and Government reporting come together in one place
Improve clinical decision making across multi-disciplinary service teams
Deliver coordinated care with team-based access to client records at the point of care. With intuitive features, clinicians can easily record clinical services, outcome measures and adjust care plans based on individual needs. Ensuring treatment is personalised, effective, and responsive to changing circumstances.
Increase staff productivity and reduce your overhead costs
Remove the cost of paper based processes and work smarter with efficient client workflows, electronic referrals and automated administrative tasks that ensure you can maximise staff productivity and increase your funding eligibility come reporting season.
Streamline your data collection processes and report to more funding programs
Streamline your data collection processes by collecting consistent clinical and operational data at every point of the client management journey. Allowing you to report your services to over 20 different State and Government funded programs including HACC, NDIS, CHSP and more.
Stay secure with Tier 3 storage for your clinical and operational data
Stay secure knowing all your patient, clinical and operational data is stored within our data warehouse. A tier 3 data centre hosted right here in Australia, backed by Microsoft Cloud Services, and ISO27001 accredited.
All in one integrated, cost effective solution
End-to-end client management and data reporting
- Efficiently manage, track and triage incoming referrals to ensure timely support for clients
- Intake, assess, and allocate clients to the most suitable programs and services based on their needs
- Collect and report data on alcohol and other drug treatment services to meet compliance and improve outcomes
A Secure Messaging system for reducing paper and growing your referral network
- Reduce risk and improve compliance by going paperless
- Save time by automating uploads to client records
- Automatically convert faxes into digital documents without having to type
Supporting outcome measures for AOD providers
- Built-in outcome measures tools to capture, track, and analyse clinical outcomes directly within the system
- Customisable assessments, offering flexibility to incorporate standardised measures or custom assessments specific to service needs
- Combine clinical records, progress notes, and outcomes data in one platform for a complete integrated view of each client’s journey
A personal health record for client led health management
- Promote client led health management with personal records on their smartphone
- Send information and health management tips direct to your clients record
- Empower your clients to share medical data with caregivers and support networks
A dashboard reporting tool for your clinical and operational data
- View your clinical and operational data in one place
- Create your own customisable dashboards or use our pre-made views
- Enjoy daily updates with nightly data refreshing
A Client Engagement Portal for virtual health delivery
- Improve patient engagement with your own branded portal
- Reduce manual tasks with digital forms and optimise appointment bookings
- Enable virtual health care delivery with support for telehealth consultations
Why MasterCare?
Australian Owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted Partners
We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
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Accreditations and partnerships
Global Health and its full product suite including MasterCare are proudly Microsoft Partners.
Global Health and its full product suite including MasterCare is proudly ISO 27001:2022 Accredited.
Enjoy end-to-end client management and data reporting with MasterCare
Request a demo today for a complimentary walkthrough of our solution and chat with one of our product experts.