Leaders in the delivery of Australian community health, mental health and hospital administrative systems

Trusted by leading Australian health providers

Our history

The beginning

Our parent company is first established as a software house in 1985. Developing tailored solutions for data sharing and workflow automation across a range of sectors.

Our first major deployment

MasterCare is selected in 1990 to implement Chiron, our first patient administration and financial management system to over 300 public hospitals across Victoria, Western Australia and South Australia.

Parent company publicly listed

In 2000, MasterCare’s parent company (then known as Working Systems Pty Ltd) lists on the Australian Stock Exchange (ASX:WSS).

Building our Patient Administration System

MasterCare develops MHAGIC in 2002, a system for managing mental health assessments in the community health setting. Soon after in 2004, our Patient Administration System (PAS) is developed for supporting small to medium sized Australian hospitals to run their day-to-day operations.

Delivering a new Electronic Medical Record

In 2006, MasterCare is selected by headspace National as the solution of choice for supporting the delivery of mental health services across all 40 headspace centres

One year later, MasterCare is asked to work alongside South Australia GP on the “Shared Care” mental health services program. A project that integrated South Australia’s state mental health and community based mental health programs. This lead to the development of a new Electronic Medical Record (EMR) that was rolled out across 14 service providers.

Parent company renamed as Global Health

In 2008, MasterCare’s parent company was renamed as Global Health Limited (ASX:GLH).

Expanding our offerings

MasterCare is selected in 2015 as the statewide solution for South Australia’s mental health and drug and alcohol service providers funded through the State’s Primary Health Networks.

This coincides with the expansion of MasterCare’s territory wide Electronic Medical Record (EMR) solution from mental health to include alcohol and other drug and justice health services. This lead to the development of our Patient Portal and Personal Health Record applications.

Two years later in 2017, development begins on MasterCare’s new web-based platform. An integrated Patient Administration System (PAS) and Electronic Medical Record (EMR) solution first rolled out to Peninsula Health as a Referral Management platform.

Driving development alongside our hospital clients

2020 sees MasterCare deliver our web-based solution in the hospital setting for generating electronic Discharge Summaries for existing Patient Administration System (PAS) clients. Further development begins in 2021 on the platform to create an Inpatient Electronic Medical Record (iEMR) solution. Offering an affordable alternative for private and independent Australian hospitals looking to add a clinical solution to their technology stack.

Taking client care out of the clinic

In 2022, MasterCare delivers “Connect”, a mobile application for our Electronic Medical Record (EMR) solution. Enabling clinicians to access their key clinical and administrative tools on-the-go or in offline settings.
Further development also leads to the release of a new integration between our EMR and Patient Portal solutions to provide a digital front door for promoting client engagement and automating administrative tasks for clinicians and administrators.

Our solutions

With over 20 years of experience in supporting Australian health providers

Supported state health services
Community health organisations
Clinicians and system users
State and federal funding programs
Billing and claiming types

Why MasterCare?

Australian owned

We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.

Trusted partners

We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.

Long term provider

We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.

Contact us today!

Request a demo today to access a complimentary walkthrough of our solutions and chat with one of our dedicated product experts.