Supporting corporate organisations to deliver secure, compliant and efficient health management services
MasterCare provides an integrated clinical and administrative case management platform designed to help corporate organisations manage employee health programs, occupational therapy, pre-employment screening and workplace wellbeing initiatives. Our secure, cloud-based solution supports teams in delivering high-quality services while meeting legislative, security and reporting requirements.
Addressing key business challenges
Data security and compliance
Keep sensitive employee health data safe with secure document exchange and user-based permissions. MasterCare ensures privacy compliance while allowing controlled access for staff, clinicians and management.
Streamlined processes and digital efficiency
Eliminate paper-based processes with digital clinical forms, automated workflows and real-time updates across departments. Simplify case management, referrals, pre-screening and approvals to reduce administrative overhead.
Reporting, insights and integration
Track outcomes and performance with Power BI financial and operational reporting. Integrate seamlessly with HR, payroll and other enterprise systems to gain a unified view of organisational wellbeing programs.
Stay secure with compliant software accessible on the cloud
Protect your data with ISO27001-accredited cloud infrastructure hosted in Australia. Access your system from anywhere with confidence, knowing your client, clinical, and operational information is stored securely and meets national compliance standards.
MasterCare’s solution for Corporate EAP Services
A complete solution for managing client and case information
Store employee and case details securely in one centralised system
Track client interactions and session notes with ease
Improve coordination between counsellors and case managers
Simplify the booking experience for employees and counsellors
Enable employees to book or reschedule sessions online
Reduce admin time with automated confirmations and reminders
Sync appointments directly with your clinician schedules
Streamline assessments and feedback collection
Digitise intake, consent and feedback forms for quick completion
Pre-fill returning employee details to save time
Automatically upload completed forms to the client record
A dashboard reporting tool for your clinical and operational data
View your clinical and operational data in one place
Create your own customisable dashboards or use our pre-made views
Enjoy daily updates with nightly data refreshing
Exchange confidential information safely and efficiently
Communicate securely between clinicians, HR and external providers
Send and receive encrypted documents through ReferralNet
Maintain compliance with data privacy and security standards
Why MasterCare?
Australian owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted partners
Our solutions are compliant for Australian healthcare providers, with datacentres located in Australia, operated by Microsoft Azure, and built to exceed Tier 3 standards and recommendations.
Long term provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
Key features for Corporate health management
Digital clinical documentation
Customisable templates for health checks, injury management and wellbeing programs.
Referral management
Securely manage internal and external referrals between clinicians, HR and management.
Digital Front Door (HotHealth)
Enable employees to access appointments, forms and results online.
Role-based permissions
Ensure sensitive information is only accessible to authorised personnel.
Regulatory reporting
Meet compliance and reporting obligations with ease.
Integration APIs
Connect with HR and payroll systems for seamless data flow.
Accreditations and partnerships
Global Health and its full product suite including MasterCare are proudly Microsoft Partners.
Global Health and its full product suite including MasterCare is proudly ISO 27001:2022 Accredited.
Ready to streamline your employee health services?
Request a discovery call today for a complimentary walkthrough of our solution and chat with one of our product experts.