A referral management system for processing inbound referrals at scale
The MasterCare+ Referral Management platform offers a comprehensive web-based solution for efficiently handling inbound and outbound clinical correspondence.
Streamline the referral journey from inbound to communicated
Reduce referral leakage with a single point for managing inbound forms, referrals and faxes
Reducing the likelihood of lost referrals and improve staff response times with a centralised point of entry for all your inbound communications. Staff can easily monitor and triage the status of all new and existing referrals from one place.
Reduce overhead costs and improve efficiencies by going paperless
Staff can attach documents directly to patient records, eliminating transcription errors and the need to re-key data into the platform
Keep your information safe with secure messaging delivery
Our referral management system includes our fully compliant secure messaging delivery service. Ensuring your referral information is encrypted and communicated securely with external care providers.
Key Features
Access inbound referrals by team
Let your staff access different referrals by signing into team based inboxes. Restricting visibility and improving security of patient information.
Customisable dashboards
Track the flow of your inbound referrals with your customised dashboard and use the KPI dashboard to effectively monitor referral status.
Effective Triage Management
Implement your optimal triage referrals workflow to ensure timely and appropriate care by prioritising urgent cases, efficiently allocating resources and streamlining workflows.
Stay Safe with Secure Messaging
Our referral management system includes our fully compliant secure messaging delivery service. Ensuring your referral information is encrypted and communicated securely with external care providers.
Single client medical record
Access client information based on your team and user permissions in a single medical record. Allowing you to view and edit client contact details, culture, demographics, next of kin, custom alerts and more.
Attach records to the patient’s record
Improve continuation of care by attaching clinical documents to your patients medical record. Allowing you to view and edit all clinical notes, letters, forms, orders, results, progress notes and other relevant documents stored to the patient record.
Why MasterCare?
Australian Owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted Partners
We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
Streamline the referral journey from inbound to outbound with our referral management system
Request a demo today to access a complimentary walkthrough of our solution and chat with one of our dedicated product experts.