A referral management system for processing inbound referrals at scale
Our referral management system provides a web-based solution for processing inbound referrals in one easy workflow.
Streamline the referral journey from inbound to communicated
Reduce referral leakage with a single point for managing inbound forms, referrals and faxes
Reduce the number of leaked referrals and improve staff response times with a single point of entry for all your inbound communications. Enabling your staff to monitor the status of all new and existing referrals from one place.
Improve efficiency and lower your overhead costs by going paperless
Improve efficiency and low your overhead costs when you start receiving your referrals, clinical notes, forms and faxes electronically. Allowing your staff to attach documents directly to the patient record and not have to worry about reading illegible handwriting.
Keep your information safe with secure messaging delivery
Keep your referral information secure when receiving and forwarding all inbound referrals. Letting your staff securely access care provider lookups and send encrypted information with our secure messaging delivery service.
See what’s inside our referral management system
Access inbound referrals by team
Let your staff access different referrals by signing into team based inboxes. Restricting visibility and improving security of patient information.
Monitor the progress of your inbound referrals
Customise your own dashboards to track the flow of your inbound referrals. Monitoring their progress from received to communicated.
Stay safe with secure messaging
Our referral management system is backed by our secure messaging delivery service. Ensuring your referral information is encrypted and communicated securely with your care providers.
View client information in one medical record
Access client information based on your team and user permissions in one medical record. Allowing you to view and edit client contact details, culture, demographics, next of kin, custom alerts and more.
Attach and view all your patient’s clinical documents
Improve continuation of care by attaching clinical documents to your patients medical record. Allowing you to view and edit all clinical notes, letters and documents sent to the patient record.
Upload information direct to My Health Record
Our referral management platform is one of few systems on the My Health Record conformance register. Meaning you can securely send all clinical notes, letters and referrals to your patients My Health Record.
Why MasterCare?
Australian Owned
We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.
Trusted Partners
We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.
Long Term Provider
We are a trusted provider of Australian health technology. Allowing our clients to scale their services over the long term without needing to change providers.
Streamline the referral journey from inbound to outbound with our referral management system
Request a demo today to access a complimentary walkthrough of our solution and chat with one of our dedicated product experts.