Mental health software for end-to-end client management and data reporting

Trusted by Australian mental health service providers

Where client management, care delivery and Government reporting come together in one place

Reduce administrative burden and improve productivity

Manual processes like paperwork and repetitive data entry take valuable time away from client care. Our clinical document library enables organisations to create, record, store, and send assessments from one location. With automated workflows and real-time assessment tools like K-10s, administrative overhead is reduced, allowing staff to focus on delivering quality care.

Mental Health Clinical Document Graph
EMR Client Record Software

Streamline your data collection processes and report to more funding programs

Streamline your data collection processes by collecting consistent clinical and operational data at every point of the client management journey. Allowing you to report your services to over 20 different State and Government funded programs including PMHC, AOD, NDIS, VADC, PHN Commonwealth Psychosocial Support and more.

Enhance client engagement and improve outcomes

Ensuring client engagement and adherence to treatment plans can be challenging. Client portals, automated reminders, and personalised care plans strengthen communication between providers and clients, improving adherence to care plans and overall health outcomes.

MasterCare+ Outcome Measures
Digital Front Door Self Referral Form

Scalable solutions to support growth

Expanding services can strain existing systems, leading to inefficiencies. Our modular, scalable platform grows with organisations, accommodating new programs, locations, and increased client loads. Continuous system improvements based on user feedback ensure adaptability, with additional solutions like a client-facing digital front door and a client mobile application available to enhance service delivery.

An all in one integrated, cost-effective, mental health software solution

Why MasterCare?

Australian Owned

We are Australian owned and operated with deep domain knowledge, cost effective solutions and an understanding of our complex healthcare system.

Trusted Partners

We deliver high quality, innovative solutions in collaboration with our customers. Adapting our products to meet their complex reporting and operational requirements.

Secure, Compliant Data Storage

Stay secure knowing all your patient, clinical and operational data is stored within our data warehouse. A tier 3 data centre hosted right here in Australia, backed by Microsoft Cloud Services, and ISO27001 accredited.

Accreditations and partnerships

Microsoft Partner

Global Health and its full product suite including MasterCare are proudly Microsoft Partners.

ISO Logo 300x300 1

Global Health and its full product suite including MasterCare is proudly ISO 27001:2022 Accredited.

FAQs

MasterCare is designed to integrate with existing systems, including electronic health records (EHR) and other clinical tools. Our flexible integration capabilities ensure smooth data sharing between systems, reducing the need for manual data entry and enhancing the efficiency of client care.

MasterCare’s solutions are fully compliant with Australian healthcare regulations, including the Privacy Act, and are hosted on secure cloud infrastructure with an ISO27001 accreditation and HL7 Fast Healthcare Interoperability Resources (FHIR) compliance.

Our secure messaging feature ensures end-to-end encryption of clinical documents and referrals whilst in transit to other systems. Regular security audits and data backups further ensure that your data remains protected from potential threats.

MasterCare integrates with Medicare for bulk-billing and claiming and also supports DVA claiming, making it easier for mental healthcare providers to manage payments and claims.

MasterCare+ integrates with My Health Record, enabling clinicians to upload data in real-time to client records.

MasterCare supports a wide range of programs and services including PMHC, CH, CHSP, HACC, HMDS, NDIS, NOCC, PIP QI, PMHC, TRIAGE, VADC, VAED, VINAH and WAPHA. Programs are being added all the time, please talk to our sales team to confirm which ones are supported.

MasterCare offers tailored solutions with flexible features to suit the specific needs of your mental health service. Our add-on feature digital front door enables customisable smart forms, telehealth, online appointment scheduling, digital forms to streamline workflows for mental health services. Additionally, our Lifecard add-on feature facilitates clients to monitor their personal health records at any time, from any device.

MasterCare is designed to be user-friendly, with an intuitive interface and simple navigation, ensuring that all staff members, regardless of their technical expertise, can quickly adapt. Ongoing support is available to ensure that your team is confident and proficient in using the system.

Mental Health Solutions

Simplify the complex mental health management experience with MasterCare

Request a discovery call today for a complimentary walkthrough of our mental health software and chat with one of our product experts.

View our blog posts