Transforming Pre-Admission Processes
In today’s fast-paced healthcare landscape, the patient experience is as critical as the clinical care provided. Streamlining administrative processes, like pre-admission workflows, not only enhances patient satisfaction but also reduces the administrative burden on hospital staff.
MasterCare’s Digital Front Door offers an innovative solution with its Electronic Pre-Admission Forms, revolutionising the way hospitals and healthcare providers manage patient admissions.
Watch the demo below
Seamless Usability with Responsive Design
One of the standout features of MasterCare’s Digital Front Door is its responsive design. The electronic pre-admission forms are optimised for usability across all devices – whether a patient is using a smartphone, tablet, or desktop. This design flexibility ensures that patients can complete their pre-admission forms anytime and anywhere, removing barriers to timely submission.
Integration with MasterCare PAS for Efficient Workflows
Integration is at the heart of MasterCare’s Digital Front Door. The pre-admission forms are directly connected to the MasterCare Patient Administration System (PAS), ensuring seamless workflows for hospital staff.
How Integration Works:
- Secure HL7 Messaging: Data is encrypted during transmission, safeguarding patient information.
- Automatic Workflow Initiation: Forms submitted by patients are sent directly to the PAS inbox, eliminating the need for manual data entry.
- Data Storage Compliance: All patient data is stored securely in Australia, meeting stringent data privacy regulations.
This integration significantly reduces administrative tasks, minimises errors, and lowers operational costs, such as paper usage.
Family-Centric Features
Recognising the diverse needs of patients, MasterCare’s Digital Front Door allows users to complete electronic pre-admission forms on behalf of a dependent or child.
How It Works:
- Linked Accounts: While a parent or guardian fills out the form, the patient’s name appears as the form’s owner.
- Simplified Management: This feature ensures that families can manage multiple pre-admissions efficiently, especially for pediatric or elderly dependents.
Reminders to Enhance Compliance
Hospitals can configure automated form reminders to encourage patients to complete their pre-admission process. These reminders are highly customisable, ensuring that no patient falls through the cracks.
Key Features of Form Reminders:
- Flexible Configuration: Hospitals can decide the frequency and timing of reminders.
- Draft Functionality: Patients can save forms as drafts, allowing them to complete submissions at their convenience.
- Streamlined Cadence: This ensures a smooth pre-admission experience for both patients and staff.
Intelligent Data Management
Efficiency is further enhanced by the system’s ability to populate data from previous submissions. Patients no longer need to re-enter details they’ve provided before, saving time and reducing errors.
Additional Benefits:
- Embedded Validations: The forms include built-in checks to ensure data accuracy, reducing the risk of incomplete or incorrect submissions.
- Error Reduction: By auto-populating fields and validating entries, the system minimises manual errors and ensures data integrity.
Addressing Pain Points
The Digital Front Door addresses common challenges in traditional pre-admission processes:
- Data Entry Errors: Automated workflows reduce mistakes caused by manual input.
- Integration Challenges: Seamless integration with PAS eliminates fragmented systems.
- Compliance and Security: Secure data storage and transmission meet regulatory standards.
- Administrative Burden: Automation decreases the workload on hospital staff.
- Time-Consuming Processes: Patients can complete and submit forms quickly and easily.
Enhancing Patient Experience
MasterCare’s Digital Front Door is designed with patients at its core. By reducing the complexity of pre-admission processes, hospitals can deliver a superior patient experience. Faster, easier, and more accurate workflows mean less stress for patients and their families.
Explore more about the Digital Front Door and its innovative features here: MasterCare Digital Front Door.
Conclusion
The MasterCare Digital Front Door and its Electronic Pre-Admission Forms are a game-changer for hospitals seeking to enhance efficiency, reduce costs, and improve patient satisfaction. By combining advanced technology with user-centric design, this solution sets a new benchmark for healthcare administration.
Adopt MasterCare’s Digital Front Door today and transform the way your hospital manages pre-admissions, ensuring better outcomes for patients and staff alike.
Request a demo below or contact us to find out more about the benefits of MasterCare’s Digital Front Door; how it can enhance your patient experiences; increase your profitability and simplify your admin operations.
