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Mental health service

7 non-negotiables when choosing a clinical system for mental health providers

10th July 2026
Community Health | Mental Health | Mental health software
Choosing a clinical system for a mental health service is not like choosing software for a general practice. The complexity is different. The reporting obligations are different. The relationship between…
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mental health practice

5 ways mental health practices leak revenue without realising it

7th January 2026
Community Health | Mental Health | Mental health software
If you manage a mental health practice, chances are your diary is full. But despite being booked out most days, your revenue might still feel harder won than it should.  The issue usually isn’t demand. It’s in small operational breakdowns so…
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Integrated EMR

From backlog to better flow: how an integrated EMR speeds up access to mental health care

27th November 2025
Community Health | Mental Health | Mental health software
Demand for mental health services is soaring and clinicians across the country are exhausted. But many of the most significant delays aren’t caused by clinical capacity – they’re hiding in…
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Mental Health Professionals

Competing for clinicians: how smarter software helps mental health professionals under pressure

1st August 2025
Community Health | Mental Health | Mental health software
A perfect storm is brewing in private mental health practices: clinicians and business managers are facing increasing demand, clinician fatigue, and growing administrative complexity. While team burnout dominates industry conversations,…
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healthcare software

From episodes to journeys: how MasterCare became an early mover in Australia’s chronic care reality

15th July 2025
Chronic Care | Community Health | Healthcare Software | Hospitals
In 2002, MasterCare supported a clinical program that quietly reshaped the future of our business.  The goal: support the delivery of mental health care across the ACT. The challenge: build…
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multi-disciplinary information problem

Four teams, one client: solving the multi-disciplinary information problem

22nd May 2025
Community Health | Community Health software | Multi-disciplinary
Jamie, 28, sits nervously in the waiting area of a community health centre, having finally acknowledged that his anxiety and escalating alcohol use require professional intervention. What he doesn’t realise…
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From Paper to Digital The Future of Referral Management

From Paper to Digital: The Future of Referral Management

30th January 2025
Community Health | MasterCare | Referral Management
Switching to paperless is more than an environmental imperative, it’s also savvy business practice, with research showing electronic referrals can lead to substantial savings, along with faster processing times and…
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