Referral Management - MasterCare Software

The difference between referral intake and management (and why it matters)

26th August 2025

Referral Management | Referral management software

Your referral intake process is working perfectly. Referrals are flowing in digitally, patient data is captured automatically, and secure messaging is handling the communications. So why are your admin teams…

The referral blind spot: do EMRs and PAS tools leave LHDs managing critical care access in the dark?

12th August 2025

Local Health Organisations | Referral Management | Referral management software

EMRs digitised patient records. PAS platforms streamlined admissions. But somehow, despite millions of dollars of investment, referrals – the foundation both tools rely on – got left behind in the…

From data to delivery: how referral standardisation supports patient care

12th June 2025

Mental health software | Outpatient | Referral Management | Referral management software

Australia’s mental health outpatients face a growing referral bottleneck with wait times between GP referral and first psychiatric specialist appointment ballooning from 51 days in 2011 to 77 days in…

Driving business transformation, lifting standards & reducing costs with MasterCare+ Referral Management

19th March 2025

Hospitals | MasterCare | Referral Management

Serving 300,000 people, Peninsula Health is the public health provider for Frankston and the Mornington Peninsula in Victoria, Australia. Over the course of two years, it transitioned away from paper-based…

From Paper to Digital: The Future of Referral Management

30th January 2025

Community Health | MasterCare | Referral Management

Switching to paperless is more than an environmental imperative, it’s also savvy business practice, with research showing electronic referrals can lead to substantial savings, along with faster processing times and…